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Understanding your Tift Regional Medical Center billing statement

Tift Regional Medical Center

Patient Financial Services

712 E. 18th Street, Tifton, GA 31794

(located across the street from the hospital)

(229) 353-6124

Allow Us to Assist You

Representatives with Tift Regional Medical Center’s Patient Financial Services are available to help answer questions patients and family members may have about insurance coverage, deductibles, co-insurance and payment arrangements. They will be glad to explain your insurance benefits and requirements related to your TRMC bill; explain Medicare requirements; estimate your bill; assist with special payment arrangements; and refer you to a financial assistance program.  If they cannot answer your question, they will direct you to someone who can.

Deductibles, non-covered services and co-insurance amounts may be paid before or at the time of the hospital stay.

If You Have Insurance

Tift Regional Medical Center (TRMC) works with many insurance carriers. However, some insurance plans require you to go to a specific provider or network. Others require you to obtain pre-authorization. To avoid surprises, contact your insurance company to see what they require.

TRMC will bill the primary and secondary insurance carriers and provide additional information as needed to process your hospital claim.  Once the insurance carrier pays its portion of the bill, or if the carrier denies payment of the bill, the balance of the account becomes your responsibility.  Services provided by a physician will be billed separately from hospital charges by the physician’s billing service.

After Your Insurance Pays
You will receive a billing statement after payment by your insurance carrier. This statement will include total charges for services and any payments made by the insurance company. Other correspondence may be sent or calls made to help keep you informed of the account balance and any payment you are expected to make. To receive an itemized statement, please call (229) 353-6124 or e-mail by clicking here.  To receive your itemized statement please include patient name, account number and date of birth.

Payment Options
Check, cash, credit or debit card accepted.

Payments can be made at the Patient Financial Services office, Monday through Friday, 8:30 a.m. to 5:00 p.m., or by mail. TRMC accepts Mastercard, VISA, American Express and Discover credit cards. To utilize a credit card, present your card at the cashier's window or return your credit card information by mail on the billing statement.  You can also use a credit or debit card online by clicking here.

If You Have No Insurance or Expect a Large Bill
A TRMC Patient Financial Services representative can investigate options such as government programs or financial assistance with you. This is best done ahead of time or during your hospital stay.

If you feel your bill is too large to handle, TRMC can help you with the financial assistance process. For qualified patients, TRMC offers a financial assistance program for full or partial reduction of the hospital bill. The criteria for financial assistance is based on income, available assets and family size. An application and income verification are required.

If you are interested in applying for financial assistance on your bill(s), you will be required to complete a form and provide proof of your family’s income.  This form can be obtained at the TRMC Patient Financial Services department located across the street from the hospital at 712 E. 18th Street, Tifton, GA 31794  or you may request to have a form e-mailed to you by clicking here.    Please include patient name, account number (if available) and date of birth.  Proof of income may consist of:

• Tax return
• Check Stub
• Written statement from employer
• Bank statment showing direct deposit
• Statement from Social Security
• Written statement from person giving support

If you are unable to bring the application to our office, you may mail it to our Patient Financial Services office, but we would like to encourage you to bring the application into the office if at all possible.  Mailing address:  Tift Regional Medical Center, PFS Deptartment, PO Box 747, Tifton, GA 31793

A representative from TRMC can explain the process, assist with the application and file the application and required documentation.

Indigent Care Policy
Tift Regional Medical Center participates in the Indigent Care Trust fund, sponsored by the State of Georgia Department of Community Health Division of Medical Assistance.  It is the policy of Tift Regional Medical Center to extend free care to persons who qualify under the guidelines of this program (below).

If you have any questions or concerns, please feel free to call the TRMC Patient Financial Services office at (229) 353-6124.