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Cook Medical Center Wins Coveted Studer Group Excellence in Patient Care Award

Emily Schramm, PharmD and Pharmacy Director and Michael Purvis, CEO for Cook Medical Center, accept the Excellence in Patient Care award at the What’s Right in Health Care® best practices conference earlier this month.

Hospitals today are tasked with constantly providing higher quality care at a lower cost. Every aspect of the patient experience must be approached with a passion for excellence and an eye toward efficiency and effectiveness. It’s not easy. That’s why receiving an Excellence in Patient Care Award—presented by Studer Group®, a Huron solution—is considered an honor in the industry.

Cook Medical Center (CMC) was awarded that honor in August. Specifically, the Adel, Ga. organization is being recognized for exemplary results related to communication about medicines as measured by the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. Organizations receiving this award achieved a ranking at or above the 90th percentile for patients discharged in 2016 as measured by the HCAHPS patient experience survey required by the Centers for Medicare & Medicaid Services.

Excellence in Patient Care Awards are presented annually to a select group of organizations from Studer Group’s partner base of hospitals, health systems, and physician organizations. To be eligible for an award, an organization must demonstrate outstanding performance and achievement in patient care, employee engagement, or physician engagement.

“We are so proud of all the healthcare organizations that are receiving awards for their outstanding results on this survey,” says Debbie Ritchie, president of Studer Group. “Excellent HCAHPS performance is a true reflection of their commitment to engage with patients and provide them the absolute best possible care. We are grateful to work with such passionate, purpose-driven organizations.”   

The awards were presented at the 15th annual What’s Right in Health Care® best practices conference in Chicago, Illinois. Michael Purvis, CEO of CMC and Emily Schramm, PharmD and Pharmacy Director for CMC, were present to accept the award on behalf of CMC. The conference attracts administrative and clinical healthcare professionals from the U.S., Canada, Australia, and beyond.

“I am very proud of the work our staff at Cook Medical Center has done to earn this award. Our dedication to providing excellent care is evidenced by our commitment to communicating with our patients, whether it is about their medication or any other need they may have,” states Purvis.

What’s Right in Health Care aims to improve healthcare for patients, physicians, and staff through peer-to-peer sharing of leading practices. Presenters will share the strategies and tactics contributing to their top results in areas such as patient safety, emergency department wait times, and employee satisfaction.

For more information about Cook Medical Center, visit