Quality and Safety

patient and provider

Quality and Safety 

Tift Regional is committed to fostering a culture of safety and quality.  We strive to continuously enhance the patient experience through the utilization of performance improvement initiatives. 

Why should you care about safety and quality? 

As a healthcare consumer, paying attention to quality measures and other factors will help you make the best decisions regarding where to go for medical services.  

Who measures safety and quality?          

U.S. Department of Health and Human Services.  The federal Centers for Medicare and Medicaid Services (CMS) offers a consumer website called Hospital Compare. Here you can find information about how hospitals nationwide treat patients with three of the most common medical conditions requiring hospitalization. These conditions are heart attack, heart failure, and pneumonia.  It also reports on surgical infection prevention.  The Hospital Consumer Assessment of Healthcare Providers and Systems initiative (HCAHPS) also measures patient satisfaction on service. 

Joint Commission (formerly JCAHO).  A not-for-profit organization, the Joint Commission is the nation's oldest and largest healthcare accrediting body. The Joint Commission sets standards that guide hospitals in delivering safe, quality care.  TRMC is accredited by the Joint Commission through a survey and data-gathering process. 

Leapfrog Group.  In addition to the Joint Commission, Tift Regional has volunteered to be surveyed for quality measures by the Leapfrog Group, a nonprofit coalition of large U.S. employers and health-care purchasers.  Grades are based on an analysis of hospital patient-safety outcomes, such as rates of inpatient injuries, infections and medical errors, and efforts toward improvement.

HealthGrades: Healthgrades is an independent source which provides consumers comparative physician information and hospital quality outcomes.  

U.S. News.  The U.S. News Hospital Rankings provide comparative data based on quality outcomes and patient satisfaction. 

Tift Regional’s safety and quality initiatives 

Quality Council.  Comprised of clinical leaders, administrative staff and hospital board members, a special quality committee reviews outcomes and individual cases to identify opportunities for performance improvement.  

Daily patient safety check-in.  A daily patient safety check-in is conducted between a member of the executive team and managers from nursing units and support areas.

Training: All staff members participate in patient-safety measures for their respective areas and attend periodic training. 

Georgia Hospital Engagement Network (HEN).  Tift Regional is a member of the Georgia Hospital Association’s Hospital Engagement Network (HEN).  The goal of the HEN is to reduce unnecessary readmissions by 20 percent and avoidable harm by 40 percent in participating Georgia hospitals.

The Speak Up Program.  The Joint Commission’s Speak Up program urges patients to take an active role in preventing health care errors by becoming involved and informed participants on their health care team.

Rapid Assessment Team.  Comprised of a critical care nurse, respiratory therapist, physician and other clinical professionals, the Rapid Assessment Team responds immediately when a patient has a sudden decline in health. The Rapid Assessment Team mobilizes before the patient’s condition deteriorates and acts to assess and treat the patient so as to avoid ICU transfer, cardiac arrest or expiration.

Tift Regional’s quality recognitions

Leapfrog Hospital Safety Survey Participant.  Tift Regional Medical Center (TRMC) is a proud participant in the Leapfrog Group’s bi-annual hospital safety surveys.  To view Tift Regional's latest scores, click here.

Joint Commission Top Performer.  The Joint Commission named TRMC a Top Performer on Key Quality Measures for attaining and sustaining excellence for heart attacks, heart failure, pneumonia and surgical care.  The hospital scored 95 percent or above across all reported accountability measures.

Vizient Awards.   In May 2016, Vizient MidSouth presented TRHS with three different quality awards, including the Performance Excellence Award which recognized Tift Regional Health System’s high results in fiscal responsibility/operations, clinical excellence and innovation.  Vizient MidSouth based the award on key quality metrics as compared to peer hospitals. Based in Atlanta, Vizient MidSouth is a membership alliance of 18 healthcare systems, 71 hospitals and five affiliate hospitals which help members deliver cost-effective care through collective purchasing, data sharing and the exchange of best practices. 

Vizient MidSouth also recognized TRHS with the Collaborative Top Performer Award for its efforts to enhance care provided to patients with Chronic Obstructive Pulmonary Disease (COPD).  TRHS also received an excellence award in supply chain management from Vizient MidSouth’s parent organization, Vizient, Inc., based in Dallas.  TRHS won the award in the PriceLYNX Health Care Organization Index category, recognizing the hospital system’s efforts to improve operational efficiency and reduce costs in supply management while maintaining quality patient care.

Women’s Choice Award.  The Women’s Choice Award announced in May 2016 that Tift Regional Medical Center has been named one of American’s Best Hospitals for both breast health and orthopedic care.  Tift Regional Medical Center was selected based on the hospital’s comprehensive services in these two areas as well as publically-available Medicare quality and patient satisfaction measures.  The Women’s Choice Award is a national organization which seeks to empower women to make smart consumer healthcare choices, integrating clinical excellence and patient experience in its determination.

Tift Regional’s quality scores 

To view the Leapfrog Group’s quality scores for Tift Regional Medical Center, please click here.  

Have questions or need more information?

Please call the Tift Regional Quality Management Department at 229-353-6119 or send an e-mail here.